Reference

Privacy Policy For Your Indonesia Account

Live Dealer Lobby, Ganesha Fortune and MotoGP Betting sit behind one account, so our Privacy Policy explains exactly what we collect when you join, pay, browse and contact…

DANA data checksOVO wallet recordsGoPay account logsQRIS payment receipts

Explore lobby Read FAQ

How Privacy Applies To Local Wallets

arjuna96 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy starts with the account form, not after you make a payment. We ask for the details needed to open your account, keep it accessible on mobile and desktop, and connect wallet activity from DANA, OVO, GoPay or QRIS to the right balance record. Where

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local law permits, we use this data to verify account ownership, answer support questions, check unusual access patterns, and keep tax or payment records for the period required by applicable rules. We do not ask for extra documents unless a wallet, withdrawal or account recovery step
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needs a stronger check. When you update your profile, contact support, or change a password, we log the time, device type and action so our team can trace what happened if you ask us to investigate.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Privacy Help Through Account Support

Privacy questions move fastest when you contact us from the same account that needs help.

DATA HANDLING

How arjuna96 Handles Your Privacy Choices

We treat privacy work as part of daily account operations. The same team flow that checks DANA, OVO, GoPay and QRIS receipts also protects the data tied to those records.

Account data

We collect the account details you provide during joining, profile edits and recovery steps. That can include your username, phone, email, password status and activity timestamps needed to keep your access traceable.

Payment records

Wallet activity from DANA, OVO, GoPay and QRIS is recorded as transaction status, payment rail, time and amount reference. We use those records to match balances, withdrawals and support checks to your account.

Device behavior

When you browse Live Dealer Lobby, Crash Games or Royal Fishing, we may log browser type, device category, IP range and session time. These records help us spot access issues and protect account sessions.

Cookies

Cookies keep your session active, remember basic preferences and measure page performance. You can clear them through your browser settings, but doing that may sign you out or reset saved lobby preferences.

Retention

We keep personal data only for account operation, payment tracing, support history and legal record needs. When a record is no longer needed for those purposes, we remove it or separate it from your profile.

Change requests

Ask support to correct profile data, check what records we hold, or close an account where local law permits. We confirm ownership first so privacy changes cannot be made by another person.

Privacy Questions Before You Join

We wrote these answers for the privacy checks you are likely to make before opening an account. Each answer focuses on account data, wallet records, device behavior, cookies and contact paths. For anything personal to your profile, contact support from your signed-in account so we can verify you first.

We ask for account details needed to create and protect your profile, such as username, contact details and password credentials. We also record account steps like joining time, profile edits and recovery actions.

We store payment rail, transaction time, status and account matching details so deposits and withdrawals can be traced. We do not need your full wallet login credentials and will not ask for them in chat.

Yes. Contact live chat or email support from your registered account and tell us what needs changing. We verify ownership through account ID, registered contact details or recent wallet activity before making edits.

We log device category, browser type, session timing and IP range to manage account access and detect unusual sign-ins. This applies whether you open Live Dealer Lobby on mobile or return on desktop.

We keep records while they are needed for account operation, payment tracing, support history and legal duties that apply to us. After that period, we remove them or detach them from your profile.

Cookies help keep you signed in, remember basic page preferences and measure whether account pages load correctly. You can clear cookies in your browser, but you may need to sign in again afterward.

Start with live chat from 09:00 to 01:00 WIB for quick account checks, or email support when you need a written trail. We confirm your account before discussing personal records.

Privacy Policy For Your Indonesia Account

Privacy Help Through Account Support

How arjuna96 Handles Your Privacy Choices

Account data

Payment records

Device behavior

Cookies

Retention

Change requests

Privacy Questions Before You Join

01 What personal data do we ask for when you open an account?

02 How do we handle DANA, OVO, GoPay and QRIS payment data?

03 Can you ask us to correct your profile details?

04 Do we track your device when you browse the lobby?

05 How long do we keep account and payment records?

06 How do cookies affect your privacy on arjuna96?

07 Who should you contact for a privacy request?

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